Negative Reviews – Can they Help or Hurt your Business

A while back we published an article on how “Fake” reviews can impact your bed and breakfast’s online business.  Read it again here:

http://www.bedbreakfasttraveler.com/blog_bb/2008/06/fake-user-reviews-do-they-really-hurt-your-bb-hotel-business/

Now, there’s some new evidence posted at BedandBreakfast.com on how negative reviews can actually help your business.  For more about bed and breakfasts and reviews, see the following links:

http://blog.bedandbreakfast.com/Eric/post/2009/12/16/Five-Ways-Negative-Reviews-are-Good-for-your-Business.aspx

If you’re afraid of negative reviews, and whether they can hurt your B&B, or any small business for that matter, read:

http://www.smallbusinesssem.com/negative-reviews-good-for-business/2075/

Bookmark and Share